Reference

Terms That Cover Your ez66 Account

These terms set out what you agree to when you open an account with ez66 and use our services, including deposits and withdrawals via bKash, Nagad, and Rocket.

Account holder agreementbKash, Nagad, Rocket wallet rulesEligibility by local lawAccount suspension conditionsGoverning dispute process
ez66 Terms That Cover Your ez66 Account
HOW WE HANDLE THIS

How ez66 Applies These Terms Fairly

Our terms are applied consistently across all accounts. When a dispute arises — over a bKash deposit, a Nagad withdrawal, or an account access decision — we follow the process set out here. You can request a review of any account action by contacting support with your account details and the relevant transaction reference.

Account Security We use encrypted connections to protect your account data. You must not share login details. Suspicious activity should be reported to support immediately via live chat or email.
Transaction Records Every bKash, Nagad, and Rocket transaction on your account is logged. You can request a statement of your wallet activity by contacting our support team directly.
Account Review Rights If your account is suspended or a transaction is held, you have the right to request a written explanation. Submit your query via email with your account reference number included.
Terms Update Process When these terms change, the updated version is published on this page with no prior notice required. Continuing to use your account after an update means you accept the revised terms.
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to flag an account issue related to a bKash, Nagad, or Rocket transaction, our support team is the right first step. We aim to respond to account-related queries as promptly as our team allows. Use the channel that works best for your situation.

Team online

Live Chat

Open the chat widget from any page on ez66 to raise a terms query or flag a wallet transaction dispute directly with our support team.

Email Support

Send a detailed message to our support address for written confirmation of how a specific clause applies to your account or wallet use.

Account Help Centre

The Help Centre covers common terms questions around account access, wallet eligibility, and what happens when a transaction is under review.

Common Questions About These Terms

These are the questions we hear most often about our terms of use. If your question is not covered here, reach out via live chat or email and we will point you to the relevant clause.

Yes. All wallet transactions on your account — including deposits and withdrawals via bKash, Nagad, or Rocket — fall under these terms alongside the payment provider's own conditions.

We can update these terms at any time. The updated version is published on this page. Using your account after an update is posted means you have accepted the new terms.

You will receive a notification. You can then contact our support team via live chat or email to request a written explanation and submit any information that may be relevant to a review.

Access and eligibility depend on your local law and the region you are in. It is your responsibility to confirm that using the platform is permitted under the laws that apply to you.

Contact our support team by email with your account details and the period you need. We will provide a record of your bKash, Nagad, or Rocket transactions linked to your account.

Contact support immediately via live chat. Under these terms, you are responsible for keeping your credentials secure, so prompt reporting helps protect your account and any pending wallet transactions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.